About CCS
A U.S. company with its own delivery floor.
Cloud Calls Solutions was founded in 2024. We give U.S. businesses dedicated people, predictable costs, and one company accountable for the result.
Our story
Built around our own people.
CCS is a U.S.-registered business process outsourcing company, organized in Wyoming, with its own delivery floor in Egypt.
Every agent on that floor is English-speaking and directly employed, trained, and managed by CCS. The floor covers every U.S. time zone from Eastern to Pacific, 24 hours a day, for lead generation, customer support, and back-office work.
Because the team is ours, so is the accountability. Every client works with dedicated agents on a fixed monthly seat rate, against KPIs agreed in week one, under quality and security standards certified to ISO 9001, ISO 27001, and PCI DSS.
- Founded
- 2024
- Our own delivery floor
- Egypt
- Coverage across U.S. time zones
- 24/7
- Certifications: ISO 9001, ISO 27001, PCI DSS
- 3
Mission and vision
To engineer an environment of calm and clarity where our people think clearer, execute sharper, and grow faster. We remove the noise, never the standard.
To set the global standard for outsourced performance, proving that world-class delivery starts with how you build your people.
Leadership
The people accountable for your team.
Seif “Adam”
Chief Executive Officer
[to be confirmed: short bio]
Mohamed “Kai”
Chief Operating Officer
[to be confirmed: short bio]
Ali “Leo”
Chief Financial Officer
[to be confirmed: short bio]
Our own delivery floor
Egypt
Certified to ISO 9001, ISO 27001, and PCI DSS.
- Team
- English-speaking agents, directly employed and managed by CCS.
- Hours
- 24/7, covering every US time zone from Eastern to Pacific.
- Best for
- Outbound, appointment setting, inbound customer service, back office.
Meet the team that would run yours.
We’ll model the saving against your own loaded cost per seat before you commit to anything.